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voice breaking up, can't be heard
WILSCO73
Member

when using phone from my apartment.  never had this problem with old phone.  person I am talking to can't hear me at times.  my voice is garbled.

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Re: voice breaking up, can't be heard
Ann154
Expert
Expert

What is the phone model you have? Do you have HD Voice feature on your line and phone? Try turning it off or on to see if it makes a difference. Or if you have wifi calling, try that too.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: voice breaking up, can't be heard
vzw_customer_support
Customer Support

We want to make sure everyone can hear you clear as a bell. When did this start? Is this happening indoors or outdoors?


NicholeK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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