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voicemail
jaysay1025
Member

months ago i switched to Verizon received a new number.  Having problem with voicemail when calling from a different line the recording says this number is no longer in service .  Please can someone give me some help  i really need this service.  Its funny it has the same recording when I tried the you mail app on my android phone.

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Re: voicemail
vzw_customer_support
Customer Support

jaysay1025, as someone who relies on their voicemail, I know how essential it is for you to be able to listen to your voicemails when you call from alternate number. Don't worry. We are confident that we can resolve this issue.

To better assist you, I need to ask you some questions. When did the issue begin? How do you check your voicemail on your phone? 

JacobG_VZW

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Re: voicemail
jaysay1025
Member

Thank you so much for your reply its been resolved by Verizon.  The problem was the voicemail wasn't recognizing my number . Nice to have voicemail back thanks again.

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