when returning my phone to samsung for warranty repair am i provided a loaner phone?

[Tillack88]

I need to return my Galazy s4 for a warranty repair. Does Verizon provide a phone to use while my phone is sent for service?

[tbo27]

No they do not. Sometimes the independent stores have loaners but maybe you have friends or family with a backup Vzw phone? Could add a line and return in wfg period but restocking fee and time used.

[rcschnoor · Accepted solution]

If you are sending the phone back to Samsung, no. If you are returning to Verizon for warranty, they will normally just give you a refurbished phone in exchange.