Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
while in the process of a recovery, my connection to technical service died. Now I can only restore those emails /texts through March 2016. How do I restore the rest? I saved to the cloud prior to starting the restore.
plehanert
Member

while in the process of a recovery, my connection to technical service died. Now I can only restore those emails /texts through March 2016. How do I restore the rest? I saved to the cloud prior to starting the restore.

Labels (1)
0 Likes
Re: while in the process of a recovery, my connection to technical service died. Now I can only restore those emails /texts through March 2016. How do I restore the rest? I saved to the cloud prior to starting the restore.
vzw_customer_support
Customer Support

We don't want you missing any of your items here plehanert. We will do everything we can to help get them restored. The emails should be linked with your email account. As long as they are still on the email server, they can load back to the phone. You will just need to adjust your settings to include all emails. What make and model phone do you have? When you open the Verizon Cloud app on your phone, what happens when you click Restore?


NicoleB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes