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why do my text messges create an email
krc1st
Newbie
‎07-16-2016 11:44 AM

why do my text messages create an email

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Re: why do my text messges create an email
vzw_customer_support
Customer Service Rep
‎07-18-2016 11:59 AM

krc1st,


We’re happy that you have reached out to us here, as help is our middle name! I would be wondering the same thing if my texts ended up converting to an email. When did this start to happen? What make & model phone do you have?


AliciaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: why do my text messges create an email
BRIBIE78
Enthusiast - Level 2
‎07-22-2016 10:38 PM

?

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Re: why do my text messges create an email
BRIBIE78
Enthusiast - Level 2
‎07-22-2016 10:40 PM

Where is the solution to the question. I started experiencing this the other day after the software update.  When I receive a text message,  I get an email with the same message. I have a Samsung Galaxy S7

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Re: why do my text messges create an email
Ann154
Community Leader
Community Leader
‎07-23-2016 04:57 AM

There is a setting within the email application of the Samsung phones allowing the text message to be delivered to the email application too. You have to turn it off.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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