Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
SREALE03
Member

why did my wifi quit working on my phone but it works all other phones that enter into my home

Labels (1)
0 Likes
Re: wifi
kathy65793
Sr. Member

What type of phone do you have. Did the phone get an update recently?

0 Likes
Re: wifi
bearone21
Leader

just once or all the time??

wi-fi unchecked? need to input password!!

if you didn't select smart switch.

0 Likes
Re: wifi
vzw_customer_support
Customer Support

SREALE03, making sure your device is able to connect to your home Wi-Fi is a priority. Allow us to further investigate the details. Can you please provide us the make/model of your device? What happens when you try to connect your device to your Wi-Fi network (error message, connects/disconnects)? Also, does your device have trouble connecting to any other Wi-Fi network?

 

SylviaT_VZW

 

Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!! 

0 Likes