Getting the latest update is important. The manufacturer sends out software updates, we just provide the wireless service to your device. To stay in the loop on the newest update sent to your phone, please visit this link http://spr.ly/6583DZjVL
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I inquired to LG customer service .Oreo has been released in America, and at&t and Sprint have already pushed it through. My guess is there is some background app Verizon is trying to make work. They refuse to offer any info.