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wireless charging galaxy j7v
KWW811
Member

I bought a Samsung wireless charging stand for my Samsung J7V.  When I put the phone on the stand nothing happens, even though Verizon's website says these are compatible.  Any suggestions?

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Re: wireless charging galaxy j7v
Ann154
Expert
Expert

Does the specifications of the phone indicate that it has wireless charging?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: wireless charging galaxy j7v
vzw_customer_support
Customer Support

KWW811, we know the importance of having everything work for you on your phone. We are here to help.

 

We deeply apologize, but we are not seeing any information from Samsung that model phone is wireless charging capable. We have contacted our Leadership about our web site to have that portion of compatible devices reviewed.

 

Steven_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: wireless charging galaxy j7v
KWW811
Member

That is correct, the J7V doesn't have NFC, so isn't capable of wireless charging. Thanks!

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