Hurricane Florence made downfall. The heavy rain and very strong winds could contribute to power outages, tree damage and flooding. During the storm stay safe. Keep updated about weather-related service issues in your area. Check for outages at verizon.com/outage.
In the event of a power outage, here are some quick tips to get you back up and running once your power is restored.
- To fix most issues, unplug your Verizon equipment, and plug it back in.
- Didn't work? You may have to reset your Optical Network Terminal (ONT) by following these instructions.
- Still no luck? Access the My Fios App via a mobile device or visit verizon.com/outage for answers to common questions or to submit a repair request.
If you are looking to check the status of an existing repair request or are looking to update your request please visit verizon.com/CheckStatus.
Please stay safe.