The new Verizon Community is coming next week!
Community Manager
Community Manager

Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community!

Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community - We expect the new Community to be fully functional the morning of Friday 12/9.

For many of you, we will be merging your Wireless and Fios community accounts so all of your Community contributions are all in one place. If you are active in both communities and you previously used the same My Verizon account to log into both, you’ll be all set! You will be able to use those same credentials to access the new Community. If one of those accounts was with My Verizon and the other was a Community Member Only account, please use your My Verizon account to log in. Please note that we can only merge those accounts that were attributed to the same email address.

If you only had one account on either Community, you can log into that account exactly as you have before.

For some of our Fios Community members, you may have an issue logging in. If you had an account on the Fios Community and you’re having login issues, you will need to use the Community Member Only login page and use the “Forgot my info” link to reset your password. Once you complete this, you should be able to log in normally.

If you continue to have any further issues logging in, please email us at and we’ll assist you to get you back in the Community!

Keep an eye on the Community announcements - we can’t wait to show you what’s in store.

The Verizon Community Team

Community Manager
Community Manager II
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