After IOS 12 update, Message+ not working. Getting "waiting for network" in status. Fix available?
FWIW, iMessage is turned off, so that is not the cause.
I'm experiencing the exact issue. despite uninstalling the app multiple and doing a hard reset on my ipad twice, I'm still unable to resume using Message +. my issues appeared immediately after updating my Ipad to ios 12.
COLDCASECOOP, we appreciate your proactive efforts to restore your Messages+ functionality, and the details you have provided are helpful. Help is here. Can you confirm the version of Messages+ that you currently have installed? As other users in the thread have shared, installing the latest Messages+ version has shown to be an effective troubleshooting step to resolve any issues post iOS 12. Looking forward to hearing back.
Lorenzo_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Indeed, the fix was applied and after uninstalling the Messaging+ app and then installing again, it is now working. Thank you Verizon Tech Support!!
I am having the same problem. Verizon - please help!
Same here. I was hoping an update to the app would fix but I don't see an update available.
Exact same issue since iOS 12 on my iPhone X
I'm having the same issue, waiting for network...waiting for verizon...waiting for a fix
still no response from Verizon? i reinstalled on my iphone as well.
i'm still waiting for network but yet, i get the alert that a Messages+ text came through as a notification but cannot access it in the actual app!
I had to switch to messages to at least be able to text, however, NONE of my group texts are coming through! I do not want to use MMS b/c i will go back to android and need to use sms to have any hope of texts transferring to new android phone!
beyond annoyed
JENFISCH99 wrote:
still no response from Verizon? i reinstalled on my iphone as well.
i'm still waiting for network but yet, i get the alert that a Messages+ text came through as a notification but cannot access it in the actual app!
I had to switch to messages to at least be able to text, however, NONE of my group texts are coming through! I do not want to use MMS b/c i will go back to android and need to use sms to have any hope of texts transferring to new android phone!
beyond annoyed
As this is a peer to peer public community forum and not a direct link to Customer Service, the site is designed to allow the community members a couple of days to respond to questions before a VZW rep pops in.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
JENFISCH99, I am very sorry to hear about the issues you are having with the Message+ app. I completely understand how annoying this can be and I will be more than happy to make sure that this is resolved in the end. I see that others were able to resolve this by deleting the Message+ app and then reinstalling it. Let me know if this does resolve the issue. Thank you.
Brett_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Hello fellow Verizon customers. I too am experiencing this exact issue and I actually used chat services online with Verizon where I was told to "Restore iPhone" and that did not help at all, so I called into the Verizon service line and spoke to Level 2 Technicians where they actually told me the API was being updated to address this issue.
The Technician said in should be pushed very soon.
Hopefully within the next day or so. But I wanted to share this with you all. For now I use the "iMessage" API as on all Apple devices and works good.
Hello X2BE1,
Thank you so much for sharing the details of the conversation you had with our Technical Support team. I'm sorry to learn of any issues after installing the latest software version to your device.
As you can see, your post was very helpful, since other members have posted that the issue has since been resolved for them. I see that your post was added on the 20th. It is now the 22nd, so we are now past the time frame that you were provided with. I would like to make sure that everything is up and running for you. Is this the case? Please let us know if you are in need of any additional assistance.
Thank you,
Christina_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Hello Christina,
Everything is working just perfectly now thanks to your Tech Support team there at Verizon. Thank you all so very much!!
This is finally fixed!!
Verizon implemented the fix and sent the update to the app store. Delete the app then reinstall the phone. All my conversations came right back and it instantly connected.
This is finally fixed!!
Verizon implemented the fix and sent the update to the app store. Delete the app then reinstall the phone. All my conversations came right back and it instantly connected.
GLENMAR55,
We can relate to how important it is to be able to message. Help is here. Please be sure that there aren't any updates needed in your apps by going to App store, Updates, swipe down and be sure you apps are updated. Then test.
What happens?
Kati_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Mine is working now, too
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