Been trying to log onto Apple music for the past year but I always get that message. I've chatted with someone from Verizon on 6 different occasions and spent over 24 hours in chat and nobody can figure out this problem. I have called Apple and I've called Verizon for which why created a ticket 4 days ago and still no resolution. I am beginning to feel like these company is being employed by less than competent people and getting prepared to take my 8 year business with 3 lines and $280 a month bill over to AT&T or T-mobile. I am beyond frustrated. Thank you. I just want this fixed...
I had this problem for nearly a year with no solution from Verizon. This problem has to be solved on Apple's end. Talk to an Apple representative (thru the chat section) and they'll unlink your Verizon number from the already made Apple Music account, and then you'll be able to sign up with no problem using the registration link Verizon sends.
Hello, before anything, thanks for your 8 years of service with the company, we appreciate your business. The last thing we want is to provide a bad experience. We would hate to lose your service. Please send us a Private Note to better assist you. ~Gilbert
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