I have received an asurion phone for Verizon and I am trying to move it to another carrier and the phone has a notification that says "not a Verizon sim card" and it will not connect to the other network. Verizon has verified that the phone has been unlocked on their end, but it doesn't change the status.
Hello, Clvaughan. Let's make sure you get the assistance you need for this issue. We are sending a Private Note to assist you further.
*Cassie
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