I posted on this community board in early July regarding the seemingly common practice of bait and switch to upgrade to a new Iphone, received one private message, responded with the information requested, but never heard from a Verizon representative again. Can someone please help me?????? Does this board just go into the Verizon netherworld?????
Helpppppp with my original bait and switch!!!!
Most bait and switch threads I've seen here (and there are a lot) are usually a result of the customer not reading/following terms.
JLop5, we always want for you to get the promotion you deserve and apologize that you have gone through all of this. I have sent you a Private Note so we may assist further.
Keep in mind, we do offer support through all these channel as well:
https://www.verizon.com/support/contact-us/
ChristineK_VZW
Start a new topic or ask questions in the open forum.
