Call filter plus blocking
Rossarian22
Enthusiast - Level 1

Is there a way to block all calls from a specific carrier? Neutral Tandem is 100% robo/spam calls using spoofed numbers. If I could block that carrier, it would eliminate easily 80% of my unwanted traffic. 

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vzw_customer_support
Customer Service Rep

No one like spam calls, Rossarian22! While the app doesn't block specific carriers, you can block certain area codes and prefixes with the neighborhood filter. Click here to learn more: http://spr.ly/6609MXULf;

-Nikki

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Chelle3333
Enthusiast - Level 1

And then they just call from a new one, so what is the point?  Why aren’t you doing anything about this harassment that has been going on for years. God knows we pay you enough!

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vzw_customer_support
Customer Service Rep

 

We're sorry to read about the unwanted calls on your device. Our Call Filter service is meant to reduce the number of spam calls, not eliminate them entirely. We are constantly working on improving the feature, working with other carriers to find ways to prevent these calls. ~Peter

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SynthpopAddict
Master - Level 3

If the spam calls are coming from spoofed numbers, there's really no surefire way to stop them because they are coming from crooks who simply change the spoofed number all the time.  But to cut down on  junk calls, make sure any business or organization you interact with has had 3rd party sharing of your personal information restricted.  Some companies send out a privacy notice form with an "opt out" thing included in the mail every so often for you to get off of their marketing lists, others may let you opt out by logging into your online account, other companies may want you to call them.

There are also identity theft protection services who for a fee, check if your information is on the dark web and can remove it from the dark web.

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I'm not a Verizon employee, just another customer trying to help.
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