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Can't send or receive mms or group messages

jkirsch1107
Newbie
‎01-21-2023 02:05 PM

Hello,

I just got a new iPhone 14 Pro and cannot send or receive mms or group messages from non-iPhone users.  I have gone through the troubleshooting steps online and none of those solutions have worked for me.  

Thanks!

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vzw_customer_support
Customer Service Rep
‎01-21-2023 02:11 PM

We are here to assist you in any way we can! If you DM us, we can go over how to correct that issue with you! We appreciate your time, and patience while working with us! We look forward to working with you! 

*Tiffany

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