Hi! Did the new update last night, then my phone froze and did this- pic attached. Unable to restart it for hours now! Help! 😔
Hi! Did the new update last night, then my phone froze and did this- pic attached. Unable to restart it for hours now! Help! 😔
Updates are meant to improve and enhance your device, Angelalala. We're sorry to hear this happened with your device. Let's take a closer look into this. What happens if you attempt to restart the device, http://spr.ly/660819FP8? Has there been any damage to the device?
DanielleR_VZW
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