1 Solution
Just call 611 and speak to a rep. They will ask you 10 million questions as to why and all that good stuff.
if you haven't figured it.... I think you just need to call customer service.
We're concerned to read that you wish to cancel your device order for the iPhone 7. We'll do our best to assist with your device order issues. Tell us the reason you're looking to cancel this transaction. How was the order originally began?
SheritaH_VZW
Follow us on Twitter
@VZWSupport
Just call 611 and speak to a rep. They will ask you 10 million questions as to why and all that good stuff.
Start a new topic or ask questions in the open forum.
