I cannot

[lynnnguyen]

I cannot make a call. I cannot use data. 

[jav6]

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@lynnnguyen wrote:

I cannot make a call. I cannot use data. 

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What phone make/model do you have?  You need to provide more information about your issue.

[vzw_customer_support]

Staying connected with calls & data is essential. We'd like to help make sure your issue is resolved. I'd like to gather some information to best assist. Where are you located (intersection, zip code)? Which services are impacted (calls, texts, data)? Do you know of others?

[bearone21]

is the phone activated?