I’d verification

[Chrisscott777]

I ordered my phone today, I got an email reguarding verification of if & another document, the id worked but the other document won’t work, what do I do now ? 

[vzw_customer_support · Accepted solution]

Chrisscott777, you will need to reach out to the Fraud Prevention Team as they are the ones requiring the additional verification. They can be reached at 888-483-7200 Sun-Sat 7:00AM - 11:00PM ET. I'm sure they'll be able to help you.

~Jesse