I ordered my iphone 6 space grey 64 gb on October 24th with an estimated ship date of november 14th. stillhavent gotten a tracking number. i spoke to a representative yesterday evening who reasurred me it will be shipped on the 14th and delivered by the 1
kkcreech
Contributor - Level 2

help

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Emmy692
Contributor - Level 1

If your estimated ship date is the 14th of November you won't get the tracking number until it ships, which will most likely be the estimated ship date you were given, sometimes it ships sooner or later it all depends on the stock Verizon has available.

Dennis1039
Enthusiast - Level 1

I Ordered my iPhone 6 plus 64g silver on October. 14 and they said ship date was nov. 7.  I was told by Verizon that's it was moved to nov. 14 when I called them on nov. 7  then 25 mins after I got off the phone with them I got an email from fedex saying they picked up my phone an i  would get it on nov 11 I have tracking number so I can see where it is

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kkcreech
Contributor - Level 2

Bump

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ChyWyRedneck
Enthusiast - Level 2

Verizon does nothing but LIE to all its customers!!! I ordered 2 of the IPhone 6 Plus 128gb on 10/18. Ship date was on or before 10/31. They have not shipped and I am told wont ship till 11/21. But on the web site if you order the same phone today it shows a ship date of 11/21. I even chatted on their site with a rep and she told me the Avail date of 11/21 as it show means " It will ship on or before 11/21". I have sent multi emails to upper Verizon Reps with no response. Here is a link to get a hold of the upper people of Verizon.

Region Leadership | Verizon Wireless

@

WMitchem85
Enthusiast - Level 2

Dude, I was lied to multiple times.  My original order was 9/26 and the lying rep said there was "an issue"(there was no issue she lied to me and cancelled a perfectly good order and tried to act like there was an error. The error is Verizon lies,) with my order and that she would have to redo my order all over after a month of me waiting, but promised me I would still get my phone on, or before 11/07.  Another lie.   I didn't want to, but she promised I would hold my original spot(another lie) so I reluctantly did it.   Come to find out, now it's going to be close to 2 months, and almost December before I get something I ordered in freaking SEPTEMBER. I am hotter than fire right now over this

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vzw_customer_support
Customer Service Rep

WMitchem85,

Right off the bat, I sincerely apologize for the experience you had while ordering the phone and the delay. I can imagine how eager you are to receive it. I'm sorry to see you were provided with incorrect information, that shouldn't be the case. I can tell you that our inventory has not been fulfilled as expected. I assure you, we work diligently to ship them to our customers as soon as we receive them from the manufacturer. You can always check http://bit.ly/RjmCUB for any updates on the order.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

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WMitchem85
Enthusiast - Level 2

thank you, but going on 6 weeks, im passed eager and more upset and bummed. This has been one of the worst retail experiences of my life. Complete nightmare to have to wait almost 2 months for something that you order.

I emailed an executive CS agent and will be handling this through them. Thank you for your help.

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zellerandy
Specialist - Level 1

verizonis not lying to you.   they give you the ship date apple gives them.  if apple changes that ship date there is nothign verizon can do.   you can cancel your order and go to best buy or apple and get one if they have in stock.   best buy orders verizon phone, att  sprint t mobile, sells apple tvs, apple computers   they have more buying power with apple than verizon.   verizon cant controll when apple ships them phones.  stop crying liek a baby   its not verizons fault

kkcreech
Contributor - Level 2

Exactly. No one is lying. They only tell what they know

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mrxtreme90
Enthusiast - Level 2

I was afraid that Verizon would push back My order another two or three weeks, so this past week and a half I kept a close eye on the 6+ supply at the Apple stores around me  and they actually got some in on the 4th.  So I quickly bought it online and had it reserved! I love it so much. I just couldn't wait for verizon to figure it out (which apparently is impossible). I'm sorry everyone is getting delayed further and further. I used istocknow.com to get email alerts and it worked for me. Hope someone can benefit from this info.

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kkcreech
Contributor - Level 2

Which is weird bc I ordered mine on the 24 and got the 14th as the estimated ship date. But there are A LOT of people that ordered on the exact same day as me but had a delivery date sooner than mine. I haven't gotten an email or anything else about being delayed. So mine is still on time or so I think. Grrr.

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mrxtreme90
Enthusiast - Level 2

Hello, I ordered my iPhone 6+ 64 GB Silver on 10/13 with a delivery date of 11/7 and i and still waiting on my shipping info. I really hope that these phones get shipped on time. I have been looking around at different forums, including the Verizon ones and a good deal of people have been getting their dates pushed back after waiting for 3-5 weeks. So I am a little worried myself. I'll keep you posted this week how my pre-order is coming.

Emmy692
Contributor - Level 1

Your estimated ship day is the 7th of November and you're mad because you haven't received shipping info on the 2nd of November. You won't receive shipping info until the day it's supposed to ship.

WMitchem85
Enthusiast - Level 2

Placed my order on 9/26 and still hVent gotten mine. My original ship date was 11/07 but that's come and gone and now pushed back to 11/21. If Yall get your phones before I get mine,  Edison has not seen the last of my wrath..

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Lulu123
Enthusiast - Level 1

I'm in the same boat. So far mine has not shipped and today is the 7th. Also, what's up with people having to wait an additional two weeks after shipped. I thought Verizon gave free two day shipping???

Lulu123
Enthusiast - Level 1

Update on mine... Just got email, ship date pushed back to the 14th

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kkcreech
Contributor - Level 2

Oh darn it!  I hope it gets pushed forward . We shall see. At least now we can compare our information.

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kkcreech
Contributor - Level 2

Usually it should only take 2 days. It took my grandparents 2 weeks and almost 4 weeks to get theirs. It's getting a bit ridiculous

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kkcreech
Contributor - Level 2

Exactly. I have been with Verizon for years and i would like to think they will be great as usual and be on time but numerous people have been having issues. Makes me worried my phone wont be here in 2 weeks.

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mrxtreme90
Enthusiast - Level 2

Yes exactly. And what's frustrating is that Apple stores, Best Buys etc.. are all starting to get them in my area (central FL) yet, I'm still stuck waiting for Verizon. I hope they know people will cancel their orders with them and just get in store if they don't get it together.

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