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I phone 5 is stuck on apple icon? how to reset, I phone 5 is stuck on apple icon? how to reset
tjdetrixhe999
Newbie
‎02-14-2015 01:39 PM

how to reset

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Re: I phone 5 is stuck on apple icon? how to reset, I phone 5 is stuck on apple icon? how to reset
kaebfly
Champion - Level 3
‎02-14-2015 01:47 PM
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Re: I phone 5 is stuck on apple icon?  how to reset, I phone 5 is stuck on apple icon?  how to reset
vzw_customer_support
Customer Service Rep
‎02-16-2015 01:51 PM

Hello tjdetrixhe999! Sorry to hear of the trouble you're experiencing with your iPhone! An easy trick to get your screen back is to press and hold the Power button (located at the top) plus the Home button (located at the bottom) together at the same time for about 20-30 seconds, till you see the Apple logo, then release. Try that and keep us posted. Thanks very much!

KristieQ_VZW

Follow us on Twitter @VZW Support

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