If your delivery date is now blank, it may be a good sign!
buddypooh
Enthusiast - Level 2

My delivery date went from 9/28 to 10/5 since I ordered a 7plus rose gold and black  32gb. Today the shipping date disappeared for a few hours and now my CC has been charged and the shipping date is back to 9/28 and it now says "preparing for shipment". WOOHOO!!!

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jenniferh_vzw
Verizon Employee

I can appreciate the level of excitement around the status of everyone’s orders. Thank you for everyone’s patience. If you have the order confirmation number form your email, you can also visit https://www.verizonwireless.com/vzw/ordertracking/index.jsp to track your order’s status. We’re working as quickly as possible with Apple to make sure everyone’s phones are sent our at soon as possible and will update the online records as new information becomes available.

Thank you

JenniferH_VZW

Please follow us on Twitter @vzwsupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Mcarroll0420
Contributor - Level 1

i hate the waiting game! i ordered the rose gold 7+ 256gb (had an earlier ship date than the 128gb at the time) but i just looked on apple's website and it says it has the rose gold 7+ 128gb in store, but that store is 3 hours away... do i risk it by cancelling my preorder and driving that 3 hours in hopes they still have it in stock or just suck it up and continue waiting on verizon??? help me!!

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ashleigh_nicole
Contributor - Level 1

I hate it too. Still no update on my end. You should definitely wait it out. There's no guarantee they will have it when you get there, unless you call and ask if they will hold it for you. 611 still says pending shipment

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Gunzby
Enthusiast - Level 2

When I saw this thread I had a little hope. It's been blank for four days now so that hope is dwindling.

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jenniferh_vzw
Verizon Employee

I can appreciate the level of excitement around the status of everyone’s orders. Thank you for everyone’s patience. If you have the order confirmation number form your email, you can also visit https://www.verizonwireless.com/vzw/ordertracking/index.jsp to track your order’s status. We’re working as quickly as possible with Apple to make sure everyone’s phones are sent our at soon as possible and will update the online records as new information becomes available.

Thank you

JenniferH_VZW

Please follow us on Twitter @vzwsupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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ashleigh_nicole
Contributor - Level 1

@jenniferh_vzw does pending shipment mean you guys have the phones and are waiting for FedEx to get them from the warehouse?

markp_vzw
Verizon Employee

ashleigh_nicole, I have sent you a Private Message to assist. Please review and respond.

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MYFUTURE05
Enthusiast - Level 1

I have the same question as ashleigh_nicole regarding what pending shipment means.

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Mcarroll0420
Contributor - Level 1

my ship by date (10/19) disappeared a few days ago so i was getting all excited...look at it today and its back and still saying 10/19... i just want my phone  

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smrivera1127
Enthusiast - Level 3

I'm right there with you Mcarroll0420​. I ordered the iPhone 7 128GB in Jet Black on 9/9. I'm losing hope that it will get shipped early.

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MRM87
Newbie

CC has been charged!

9/9, 9:14 PM EST confirmation e-mail

7+ 32 GB Matte Black

Expected ship date has disappeared on the website.  How long typically before I see any e-mails from Verizon/potential shipping info?

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