It keep saying Mobile + Home Rewards savings may be affected after pending account changes are made. When I try to join mobile + home discount. Talk to several agents, none of them get this done. I am getting unlimited plan because it have discount, now I have to pay $60 extra every month.. not saying that free iphone 12 from verizon is trash, very slow and lag. cant even beat the 7plus I used for several years.
Thanks for reaching out here, I am so sorry for this inconvenience. We certainly want you to get any discount you are eligible for. I have sent you a private message to continue.
-Rosie
I have the same problem. Can you help me with that as well? It seems there are quite a lot of people experiencing the same issue on this forum. any solutions? I feel I got tricked by verizon and activated 5 lines. I'm now paying $70 more every month on cell phone bill and want to move back to att
We want this resolved ASAP. A private message is being sent to assist you further.
-Sean
I have the same issue can you help me resolve it? Thanks
I am getting Mobile + Home Rewards savings may be affected after pending account changes are made message and unable to enroll. I tried contacting both Verizon adn Fios supports who were unable to help me.
Do you have a pending plan change in either account right now?
*Heather
I have the same problem. I tried all browsers on a desktop and a mobile device, and in the mobile app. Also, I tried reinstalling the mobile app. Nothing works. This error message about pending changes makes no sense.
You have my attention. I would be wondering what is going on and why it says there are pending changes. I would like to review the account. I have sent you a private message.
-Amber
I’m also facing the same issue and I have been on numerous calls with Verizon Reps. Supervisors, Technical Team Specialists and what not. It’s been over a month now and no one has helped me at all. It’s not what I expected when I transferred 7 lines to Verizon. If this continues, I’ll forced to leave.
Somebody please help!
Hello, we are here and ready to help! Please Private Message us in order to address your concerns directly!*Jorge
I have the same issue can someone help?
I'd like to help ensure that you are able to get the most savings possible. Just to make sure we are on the same page, have you been able to sign up for the discount successfully? Where exactly are you running into an issue?
-Chris
I'm having the same issue. I have been trying to resolve this for the last two months. Spoke with both mobile and fios representatives at least 7 different times and nobody was able to figure this out. Please help!!!
Help is here! Please send us a Private Note for support.
*Anna
How do I sent a private chat? Can you sent a private message?
I have been trying since September to get this discount as well and have continued to see Mobile + Home Discount savings may be affected after pending account changes are made. I have tried the chat multiple times, I have tried calling, I even went into a Verizon store and NO ONE could help me. It's very discouraging.
I've had the same issue since migrating 4 devices over to Verizon. I've got someone assisting me in chat now, so let's see how this goes...
Hello! Glad to know you are being assisted. Reach out to us anytime you may need assistance, we are here 24/7.
*Leyla
Making sure my savings is not affected by any changes is imperative. I apologize for the inconvenience you have experienced so far. I will be more than happy to assist. Please share with me which service did you have first Fios or wireless?
-Rodney
Hi Rodney,
I had FiOS first and then transferred 7 lines. Nothing seems to help. I was asked to wait until 22 to clear all the pending things (there was nothing pending FYI) and I tried today still the same error. It’s pointless at this time and I feel cheated.
Start a new topic or ask questions in the open forum.
