No Service same time every day

verizonJess2709
Enthusiast - Level 1

At about the same time every day 12:30 PM until about 3:30-4:00 PM EST there is little or no service.  Have visited the store and they have tried to give me instructions/steps to improve the service but they didn't work. Suggestions like turn off wifi, choose LTE only under the Cellular Service options in the settings.  I thought it was because I had an older phone but got the new phone recently and like clockwork, same time every day at work, phone does not work.  Have 2-3 other coworkers with the same issue. All with Verizon. Paying too much for service to not work for that amount of time EVERY single day. 

Labels (1)
0 Likes
Reply
0 Replies