Phone died-had battery. Won't recharge.
Angelapple
Newbie

Not sure other than go to a store what to do.  Newer phone. but I cannot get it to charge!

Wont even acknowledge that it is plugged in for charging

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adh1006
Enthusiast - Level 2

The problem could be your charger. Try another charger to see if that helps.

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vzw_customer_support
Customer Service Rep

Let's get your phone charging Angelapple!  Have you had the opportunity to try a different outlet, charger, or via USB?  If you are unsuccessful, please try restoring the device here http://bit.ly/120VsdH & test.  If you need further assistance please PM me your name and mobile number.  Thank you.

Tominque B.
Please follow us on Twitter @VZWSupport

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MankatoMN12
Contributor - Level 2

Unplug your phoen from the charger, hold the power button and the home button (the only button on the front/face of the phone) until you see the apple logo. You're welcome

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