Ever since I upgraded to version 16 I can only get SOS only service. I’m not happy paying for service I’m not getting.
Solved! Go to Correct Answer
If your iPhone is stuck in SOS mode, please use the steps in this FAQ to troubleshoot the issue:
I'm so sorry to learn about what happened since updating your software! You can turn off the SOS feature at this link: http://spr.ly/6602MVdUk I also see that you posted 2 days ago. Has everything been resolved?
-Jordan
No it didn't help. I'm paying for service I'm not getting. I had to download an app in order to communicate with family while at work. I work just 1/4 mile from I-95 with lots of shopping all around. I'm about to switch carriers.
Thank you for sharing those details, Tahoe94. From what you have described, so far, this sounds to be a SIM issue. You should have received a Private Note from us. Please reply there, so we can look further into this issue with you.
*Gabriel
I'm having the same issue, please help as this is beyond frustrating and I can't use my phone at all!
Making sure my service is working properly is vital. I will be more than happy to assist. Please share with me what happens when you attempt to pull the sim card out while powered off?
-Rodney
Same thing is happening to my phone. And I’ve been loyal to version. Can we get this fixed ?
Hi there. Please send us a PM/DM so we can assist with your service concern. We are happy to help, as we know the importance of having reliable and stable service.
*Heather
Hello, I am having issues with my new IPhone 14. It says SOS only. What can I do?
>Apollo
I tried every possible fix out there untill i fixed it by enabling and disable airplane mode.
The Verizon representative told me to factory reset ! Don’t listen, not only is SOS still at the top , the phone no longer supports my SIM card !
I’m having the same issue and I’m getting the same run around with the customer service reps.
Same here been on the phone all day, thinking I did something wrong, getting same scripted responses, transferred to different reps, and different chats. 7 plus hours. An entire day wasted. If someone had been honest up front I could’ve go about my day and not wasted it on the phone being aggravated. They say it will resolve in 24 hours. Does anyone believe this or had any real luck?
Hi, Crbutter. Thanks for contacting Verizon Social Media. I'll be delighted to assist you with any question or doubt you may have. Please, contact us through Facebook or Twitter, for a personal assistance.
>Apollo
Hi, Brendan! I can help. Please send me a Private Message, so I can get your account verified.
*Ana
Verizon I have the same problem ever since upgrade from iPhone 8 to 13. Except now my whole family is disconnected from cellular and says SOS.
Please contact me to fix
We want to ensure you are able to enjoy your services fully. Let's get a few more details from you. Just to clarify, is it just your line/device having issues or are there others on your account that activated new devices and are having the same problem?
-Christine
Hi, I upgraded my iOS today and now my phone is stuck in SOS mode. I've tried restarting the phone multiple times but that didn't work. Please help.
Well, I guess it's nice to know that it isn't just me.
How has this been going of for 5 months? It's not like SMS for iPhones on Verizon is a niche use case ...
I've been with Verizon for 20+ years and have only recently started thinking of leaving for AT&T.
Anyone have any other suggestions?
My solution was to change to the following settings:
Cellular Data Options:
-Voice and Data = LTE
-Data Mode - Standard
I think Verizons service in low signal areas conflicts with default iPhone settings wanting to use 5G and "allow more data on 5G"......
Start a new topic or ask questions in the open forum.
