Sim card

DianaField
Newbie

How do you enable a new sim card in my grandson's phone when he lives in another state?

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vzw_customer_support
Customer Service Rep

Good morning, DianaField. A new SIM card can be activated anywhere in the United States as long as the phone is within Verizon Wireless network coverage. If he has a physical SIM card, please ask him to power the phone off and insert the SIM card, then power the phone on and follow the activation process. Is this information helpful?

-Antonio

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vzw_customer_support
Customer Service Rep

Good morning, DianaField. A new SIM card can be activated anywhere in the United States as long as the phone is within Verizon Wireless network coverage. If he has a physical SIM card, please ask him to power the phone off and insert the SIM card, then power the phone on and follow the activation process. Is this information helpful?

-Antonio

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