i have two different iPhones on my account (iphone 7 plus and 8 plus) and both are experiencing extremely slow data. I did multiple speed tests and they come up around 4mbps down and 10(??) mbps up. This doesn’t seem right? Is this a device issue or a networi? I’m in Southern California and before I added a 2nd device I had way better data. What gives??
Hi EVILZEPH, are you referring to Cellular data or WIFI
Cellular...ive Got zero issues when connected to wifi
Evilzeph Our goal is to help make sure you have the data speeds you need. We have a few questions before we start troubleshooting. When did this start? Does this happen indoors/outdoors or both? What is the name of the plan you are on? Finally, may we have your Zip code to narrow the search?
DeloresK_VZW
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