1 Solution
I was online at 3am but had multiple issues ordering 3 iphone Xs. Unexpected service errors and the website blowing up. But I had a good person - Chris on Chat, that was able to order my phones for me. So I got the confirmation email but didn't see TMP item that I ordered. So I have one question.
I ordered the Total Mobility Protection for each phone but it's not on the confirmation email. Will that be added to my monthly bill or what?
Solved! Go to Correct Answer
TMP usually does show up in the confirmations, in case it didn’t get added to the orders initially and is missing from your account after the new devices are activated it can still be added within 30 days of the purchase
TMP usually does show up in the confirmations, in case it didn’t get added to the orders initially and is missing from your account after the new devices are activated it can still be added within 30 days of the purchase
I’m sorry that your order for TMP was not added to your equipment order, dmiles33. TMP can be added to your account within 30 days of purchase. We currently have TMP open enrollment and you can add it online at your convenience. You can add TMP if you login at this link with your Verizon account credentials: https://login.verizonwireless.com/amserver/UI/Login?realm=vzw&goto=https%3A%2F%2Fmyaccount.verizonwi...
AntonioC_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Start a new topic or ask questions in the open forum.
