Txt msgs Doubling

Ever since I got my I-Phone, I have always received text messages twice.  Every message I receive comes through 2x.  I have kept track and I get dinged to receive a text of the same message which is a technical error, it counts as two messages against me.  Over a year and a half of this and never fixed.  Call verizon support and they can never figure anything out, go figure.  Has anyone else experienced this?

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Re: Txt msgs Doubling
Customer Service Rep

This is not the experience we want you to have with your awesome iPhone jessejames1980. I know its upsetting to get charged twice for the same message. Is this a prepaid account? Are you using a 3rd party messaging application that you downloaded to your device? Have you tried to turn imessage off and on? I also recommend resetting the network settings? I have listed the steps below.

  • From the Home screen, navigate: Settings > General > Reset.

  • Tap Reset Network Settings.

  • Enter the 4-digit passcode.

  • Tap Reset Network Settings.

Let me know if the above steps helped.

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