Upgrade Existing Line Trade In

Pslws
Newbie

Do I have to buy my new phone at Verizon to get trade in credits?

(I’m still financing the new phone installment plan with Verizon, makes no sense why I couldn’t send in the phone & get credits. Only paying tax at retailer.)

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vzw_customer_support
Customer Service Rep

Hello, 

Our goal is to provide you with the best experience. Please, send us a PM/DM, so we can address all your concerns. 

Verizon is always here to help!

 

>Cintya

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