Verizon Dollars not transferring from Verizon Visa

[Vt07029]

My Verizon Visa bill is paid and the Verizon Dollars have not transferred over to my Verizon account.  Can anyone tell me what’s going on? 

[vzw_customer_support]

Vt07029, we definitely want to get this figured out for you as soon as possible. If you're having trouble redeeming your rewards, please contact our Verizon Up team by dialing (866) 895-5579. You may also review more details on Verizon Up, please click here: http://spr.ly/6607yH5wl

• Mon - Fri: 8 AM - 8 PM ET
• Sat - Sun: 8 AM - 6 PM ET

Does this help?

KevinM_VZW