Volume way too low during a phone call...
KVzcool
Enthusiast - Level 2

Hey everyone!

 

Whenever I place a call or receive one I can just barely hear the person on the other line. She/he sounds louder when I turn the speakerphone on but for obvious reasons I don't want to have to do that for every call. 

 

Anyone else experiencing this problem and if so, how can it be fixed? I'd rather save a trip to the Apple store or a VZW store. 

 

I removed the plastic on the front and applied a PowerSupport Anti-Glare Screen Film which is doing its job really well. I did leave the plastic on the back because I'm waiting for an Otterbox case to be avail for purchase. 

 

Thanks for the help. 

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1 Solution
KVzcool
Enthusiast - Level 2

Thanks to a collaborative effort this has been resolved for me.

 

Here is what I did:

 

1) Held the sleep/wake button and home button at the same time until the phone shut off and the apple logo appeared again.

2) Wore the earbuds and made a call.

3) Pressed the increase volume button on the side of the phone until it was at its max.

4) Removed the earbuds from my ears and iPhone then turned the speakerphone on during that same call.

5) Pressed the increase volume button on the side of the phone until it was at max (while still on speakerphone).

6) Turned off the speakerphone during that same call.

7) Pressed the increase volume button on the side of the phone until it was at max.

😎 Ended the call.

 

Now during any call received or made, the volume is pretty good. Right on par with my phone before.

 

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31 Replies
john5481
Contributor - Level 2

Certain films will cover the speaker... 

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PSU5150
Newbie

Take the protective plastic off......you should get together with my wife!!!

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lorilwayne89
Enthusiast - Level 3

i did that too- apparantly I need to meet your wife too.  I had the idea that probalby it was the factory shipped protective cover that was causing the problem so I went into Verizon just to make sure I wasn't missing something besides getting a different screen protector (which I purchased and it solved the problem) 

 

 

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KVzcool
Enthusiast - Level 2

Thanks to a collaborative effort this has been resolved for me.

 

Here is what I did:

 

1) Held the sleep/wake button and home button at the same time until the phone shut off and the apple logo appeared again.

2) Wore the earbuds and made a call.

3) Pressed the increase volume button on the side of the phone until it was at its max.

4) Removed the earbuds from my ears and iPhone then turned the speakerphone on during that same call.

5) Pressed the increase volume button on the side of the phone until it was at max (while still on speakerphone).

6) Turned off the speakerphone during that same call.

7) Pressed the increase volume button on the side of the phone until it was at max.

😎 Ended the call.

 

Now during any call received or made, the volume is pretty good. Right on par with my phone before.

 

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AZSALUKI
Legend

does your screen film cover up the speaker? have you turned the volume button up? not trying to be smart here...but i've seen others miss these things.

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KVzcool
Enthusiast - Level 2

@heyitsmejosh

@AZSALUKI

 

The screen film cover does not cover the speaker whatsoever and I did turn the volume up to its max. 

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heyitsmejosh
Contributor - Level 2

not trying to sound like a jerk or anything but you could try turning up the volume

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Macaddict
Contributor - Level 1

If you've removed the protective cover that it shipped with, and you say you have, the anti glare shield should already have a cut out for the speaker at the top.  If that's not the problem try turing the volume up WHILE you are on a call. 

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KVzcool
Enthusiast - Level 2

 


Macaddict wrote:

If you've removed the protective cover that it shipped with, and you say you have, the anti glare shield should already have a cut out for the speaker at the top.  If that's not the problem try turing the volume up WHILE you are on a call. 


@Macaddict

 

 

That's correct and I did turn up the volume using the button on the side of it during my calls. 

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Macaddict
Contributor - Level 1

Hmm, that usually works.  You can try rebooting the phone but I'm not sure if that will help.  Hold the sleep/wake button and home button at the same time until the phone shuts off and the apple logo appears again.

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Louisiana
Newbie

If reboot doesn't fix your problem and you have an Apple store in your town, go on line and schedule an appointment to take the phone in. The will have replacement stock on hand and will check it out and replace. Have you tried anyone elses iPhone to see if the volume works well for you?

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KVzcool
Enthusiast - Level 2

 


Louisiana wrote:

If reboot doesn't fix your problem and you have an Apple store in your town, go on line and schedule an appointment to take the phone in. The will have replacement stock on hand and will check it out and replace. Have you tried anyone elses iPhone to see if the volume works well for you?


This will be my last resort if all other suggestions don't resolve it. I have not tried using anyone else's iPhone to see if the volume is better for me. 

 

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KVzcool
Enthusiast - Level 2

 


Macaddict wrote:

Hmm, that usually works.  You can try rebooting the phone but I'm not sure if that will help.  Hold the sleep/wake button and home button at the same time until the phone shuts off and the apple logo appears again.


@Macaddict

 

 

OK, I will do that as soon as I get back home since I'm sure I'll have to re-sync everything after doing that. 

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Macaddict
Contributor - Level 1

KVzcool wrote:

 


Macaddict wrote:

Hmm, that usually works.  You can try rebooting the phone but I'm not sure if that will help.  Hold the sleep/wake button and home button at the same time until the phone shuts off and the apple logo appears again.


@Macaddict

 

 

OK, I will do that as soon as I get back home since I'm sure I'll have to re-sync everything after doing that. 


 

You will not have to re-synch after resetting.  It's basically like rebooting your computer. 

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redsneakers
Newbie

lol I feel like an idiot after reading this. I didnt have great sound either but my dumb a** didnt take the protective cover off lol!

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Louisiana
Newbie

The last poster is correct. Place a call and then push the volume buttons up and down, the speaker will light up on the screen and show you where your volume is set and press the + button on the side next to the ringer switch to increase. If it is at max while on the call (not on speaker because that volume adjusts separate), not the protective film, not your hearing (that's a joke) then you will have to get a replacement.  Good luck

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KVzcool
Enthusiast - Level 2

 


Louisiana wrote:

The last poster is correct. Place a call and then push the volume buttons up and down, the speaker will light up on the screen and show you where your volume is set and press the + button on the side next to the ringer switch to increase. If it is at max while on the call (not on speaker because that volume adjusts separate), not the protective film, not your hearing (that's a joke) then you will have to get a replacement.  Good luck


@ Louisiana

 

 

Thanks for the detailed reply. I did as you suggested. The volume is still not loud enough and I don't have any hearing loss nor problems. HAHAHA

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Macaddict
Contributor - Level 1

One last suggestion then I'm fresh out of ideas.  Try inserting the ear buds and turing the call volume up using the volume rocker on those. 

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KVzcool
Enthusiast - Level 2

 


Macaddict wrote:

One last suggestion then I'm fresh out of ideas.  Try inserting the ear buds and turing the call volume up using the volume rocker on those. 


 

@ Macaddict

 

OK, I didn't even think of that nor even took the buds out of its plastic yet. I will when I get back home. Thanks!

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sway162
Newbie

My wife and I are both having the same issue. I have tried everything except inserting the ear buds method.......

 

{word filter avoidance} lol

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