Why don't I get alerts or rings?

[smartphonesfordummies]

When my phone is in "sleep" mode, I get no alerts or rings.  My calls go directly to voicemail.  What do I have set up wrong???

[#2]

Go into the Privacy Settings and make sure it is not switched on. If it is on then turn it off.

See if that corrects your problem.

Good Luck

[smartphonesfordummies]

Are you talking about Location Services listed under Privacy?  If so that didn't work.

[#4 · Accepted solution]

No.

Settings-Do Not Disturb

We are talking about an iPhone?

Good Luck

[smartphonesfordummies]

I don't even see Do Not Disturb under privacy. Just location services, contacts, calendars, reminders, photos, Bluetooth sharing, microphone, twitter, Facebook and advertising.

Sent from my iPhone

[#6]

Did you look at the photos from my screen shots?

It is not under privacy it is all by its lonesome in Settings.

You do have iOS 7.1 ??

Good Luck

[smartphonesfordummies]

That worked!!! Thank you soooo much. It's been driving me crazy.

Sent from my iPhone

[#8]

Wow I am glad it finally worked

I was getting worried we had different iPhone ha ha

Glad to have helped.

[vzw_customer_support]

smartphonesfordummies,

I'm happy to hear you were able to fix it with the advice from Elector! Please let us know if you ever need our help or visit http://vz.to/1czameh for device support.

AdaS_VZW
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