change in delivery date

Bmoore1994
Contributor - Level 2

Has anyone whose phone is suppose to ship 12/1 change to earlier? mine has't but i know a lot of peoples that changed

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75 Replies
plnguyen_md
Newbie

12/1 here also.  Will post if anything changes.

Missy090
Enthusiast - Level 3

Nope still 12/1/17    

vzw_customer_support
Customer Service Rep

This device's high demand and popularity has caused it to be back ordered, if you find the device in-store, you can cancel the preorder and pick it up that day.

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JASSJ5
Enthusiast - Level 2

This is [Removed]!! A friend who pre-ordered as soon as the pre-order started(within 10-15 minutes of when I ordered as well) delivery date changed from 12-1 to 11-15. Mine stayed at 12-1 yesterday, changed to 11-15 today and now it’s back at 12-1 again?!?!?  What  [Removed] is going on here Verizo????

inappropriate content removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator.

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vzw_customer_support
Customer Service Rep


I understand you are eager to get this phone in your hands Bmoore1994. There can be many reasons why you ship date may have changed. I have sent you a private message so we can get a better understanding of why your date was changed.


AmberF_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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JASSJ5
Enthusiast - Level 2

Hello??? Can somebody from Verizon wireless please explain to me why somebody who ordered through Verizon within minutes of when I ordered is having his phone delivered today while my “expected delivery date” keeps changing?? First December 1st then changed to November 15th and then back to the 1st again?!? Just a little frustrating to say the least.....

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vzw_customer_support
Customer Service Rep

Your frustration is felt, JASSJ5. That expected delivery date, while a good indicator, can fluctuate based on stock. The wait will be worth it.

 

DavidH_VZW
Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

foto71
Enthusiast - Level 2

Ordered Oct 28th. While ordering the site said 12/1. Finished ordering, it went to 12/6. Now it reads 12/13. Funny tho, according to the site, I can place an order today and supposedly it will ship 12/6 or better. Called VZ help center and was told no update. Mentioned the sooner ship date listed on orders placed today and was told it might be a good idea to place a new order and cancel the other. really?

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Bmoore1994
Contributor - Level 2

hell no, I would not!. wait it out thousands of people have been getting them early

foto71
Enthusiast - Level 2

my thoughts exactly. not getting out of line...

🙂

Bmoore1994
Contributor - Level 2

you better stay in line, because you'd be mad as heck because the wait would be even longer

vzw_customer_support
Customer Service Rep

foto71,

We know it can be frustrating to wait for that awesome new phone to ship. We are limited by the stock that Apple sends to us. The ship by date is an estimate only and is subject to change. We apologize for any inconvenience.

JosephT_VZW
Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

JMD1964
Enthusiast - Level 2

ordered 6am EST on 10/27, EDD of 12/1.  Night before last, credit card charged.  Late last night, got email that phone was shipped.

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Bmoore1994
Contributor - Level 2

what color and gb did you get?

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JMD1964
Enthusiast - Level 2

slate gray 64gb

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JASSJ5
Enthusiast - Level 2

Black 256g

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JASSJ5
Enthusiast - Level 2

I have to quit reading this.....seeing too many people that ordered hours/days after I did already shipped and my dates still stuck on 12/1, uggghhhh

Bmoore1994
Contributor - Level 2

we ordered the same phones.. and yes me too! I get so upset reading these lol

ERLCOL83
Enthusiast - Level 3

where are you located?!

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JASSJ5
Enthusiast - Level 2

Pittsburgh, PA

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