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How can I escalate an issue with Verizon? I've had an incredibly frustrating experience trying to resolve an issue caused by Verizon's error - I've literally spent hours on chat, text, and phone - and nothing is resolved. Customer care does nothing but provide misinformation.
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kdowd, we are happy to help and resolve any existing issues. We all have access to the same information and don't want to provide wrong details here. We've sent you a private message to further assist. Thank you.
- Alan
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I am having this same problem no one does anything! Happy im not the only one!