just completed 200-mile trip, all interstate with 95% LTE coverage. iPhone 7+ would drop service every few minutes/miles (switching between towers maybe?). Other devices on iOS 9. (6s, 6+) as well as MiFi were able to maintain continuous service. Comparing coverage when service would drop showed iOS 9 maintained 3 bars, so not spotty coverage area. Is there any way VZW could troubleshoot what happened and how to fix? Has to be an iOS 10 or iPhone 7 issue...
I have been having the same problem, which I never had before with the iphone 6. I live in the suburbs of NYC which always has had a strong signal.
this is a major problem when using maps.
This has been mentioned a few times, but worth repeating. If you sign up for the beta (iOS 10.1), you'll be updated to carrier settings 26.0 and this seemingly solves the problem.
Cool info but if it truly fixes the issue Verizon needs to push 26.0 out now - not force people to sign up for apple’s beta program. Sure some of us can do it - but the average consumer is not going to have a clue
Yes. The beta release is rumored to resolve the well documented and user complaints of extremely unreliable and sometimes total loss of service but the p I've found is while it may resolve our current issues, you'll also be a monkey to discover others far quicker than most.
Beta is a needed concept but not acceptable to most as a full and quick resolution to very expensive problems which should have been vetted and tested in contrary to a hasty phone release for financial pleasure.
Some of us are not Apple fanboys and simply want to pay for the best phone and more importantly, receive a superior product that can connect our calls, texts and GPS directions without sacrifices of $900 to test their product for them.
Disappointing year for many manufacturers of cell products without doubt.
I get your frustration, but I was just confirming that a temporary solution put forth on this forum was helpful to me and possibly could be to others. This forum has nothing to do with "Apple fanboys" as far as I can tell and everything to do with those who have commented wanting the same as you (superior service, etc.)
I understand. I was also on their Beta program prior to iOS 10 being released. I don't however agree regarding the "fanboys". Wherever there are even two iPhone's, there is at least one fanboy. 🙂
My (and others likely) problem is not a beta release which fixes this issue but a quick major release that fixes all the problems and doesn't leave users stuck on a buggy beta program. As Roadblocked stated, many are not tech savvy and others are aware of the other problems being on a Beta release.
With my iPhone 6s on Beta 10.0.1, I didn't have signal issues found in iOS 10 w/iPhone 7's beta but encountered dozens of other issues from S Health data disappearing to iMessages sending but not delivering to recipients and other annoying problems.
My point isn't to disrespect anyone helping others to resolve this topics primary issue, just that joining a Beta program which invites a host of other issues isn't a proper answer from one of the largest and most profitable businesses (Carrier and Manufacturer) using its customers as fully paying testers.
I'd just like an official announcement from Apple and Verizon (I know, won't happen) and more importantly, an official release and resolution.
instead they should rush out a firmware that may or may not fix the problem? Samsung tried that and their phones are still blowing up.
i can tell you I have had the beta installed since Thursday and haven't had issues.
Of course not. Apple (and Verizon) should rush a $900 phone to the market instead which is nothing like Samsung's issues.
Lol.
Unlike Samsung, They aren't rushing the fix out till they are certain it works.
I've been having the exact same issue. I've called Verizon, and they told me they're aware of the situation. Apparently they are waiting for Apple to fix it, and it's not on Verizon's end. It's a blame game. I've went to the Apple Store, and they blame Verizon, while Verizon blames Apple. This needs to be fixed ASAP.
I can say that the beta resolved the issue for me. This means it is in fact an Apple issue, and if you don't want to (or can't figure out how to) install the beta, you just have to wait until it's released. A petition isn't going to speed up the software development process. A fix is coming.
Or or just go get the beta. It's pretty easy to do.
I'm glad to hear that the latest 10.1 beta appears to fix the problem but what I'd really like to see is:
1. Apple acknowledge the problem and fix in their beta release notes.
2. Apple issue a 10.0.x update to just fix this problem. I don't want to join the beta program for my day-to-day phone that I use for everything. Or be able to get the Verizon 26.0 carrier update with 10.0.2 if possible (I don't know how tied Apple iOS versions and Verizon carrier information is tied together)
3. At least have Apple support engineers acknowledge the issue and mention the beta when calling. I talked to an Apple support person today that wanted to go through the process of resetting my phone. Blech. I should not know more than them.
I read a short while back on AppleInsider that the iOS update should be out the middle of this month. Luckily I don't have this problem but it looks like many do unfortunately.
***I found this on the apple support forums:***
Originally posted by gc_gc_1818
I fixed the GPS dropped coverage issue on my iPhone 7 with Verizon
I needed to just reset all settings
Go to Settings > General > Reset > Reset All Settings
Be careful NOT to "Erase All Content and Settings"
The "Reset All Settings" keeps all your apps, chat history etc. It erases all your phone settings
I drove over 200 miles over last three days without any dropped coverage. GPS works great
I have voice & data for LTE, no problem. iPhone 7 with Verizon with iOS 10.0.2. Hallelujah - what a pain till now
For what it's worth, I spent bunch of time with Apple tech support earlier this week. They said there's no GPS dropped coverage issue with the iPhone 7, but many users have dropped coverage because of legacy settings. It's an issue for users that restore from backup when setting up new phone
Thanks for this. I too spent quite a bit of time with Apple especially as Verizon kept having me do the same things over and over again with no avail.
I think they have two different issues going on here which is confusing them. I restored my iPhone 6s to my new 7, but in troubleshooting, I factory reset my entire iPhone 7 to default with no old restore. Updated to latest 10.0.2. Still had same problems. Maybe even worse.
This may resolve for some so I'd try it for those who haven't. Not sure why Apple and Verizon haven't formally released it if it was an official fix. I don't know why their still acting a bit clueless about the issues publicly but it's a bit annoying. Maybe feel empowered by the Note 7 failures and lack of competition.
Hope it is for some. Too many "Call Failed" and hoola hoops for me to rely for business use. Best of luck all. I'm returning.
Also having the issue. iOS 10 update significantly depreciated reception ability. Dropping words, whole calls. I used to be able to call in a darn near Faraday Cage. Now, out in the open on a clear day is spotty at best.
I actually have not had the Verizon signal dropping or issues on both me and my wife's iPhone. What I have had is the crackling and hissing/buzzing sound on the back of my iPhone near the Apple logo. Anyone else have this problem with their iPhone 7+? Try turning on a youtube video and turn the sound off. While the video is playing, listen to the back of your iphone to the right of the apple logo. We even had my wife's swapped out at the Apple store and the new one does the same thing. Is this normal?
In this Verizon forum someone reporting doing a General->Reset->Reset All Settings ( *not* "Erase All Contents and Settings") to fix the issue of LTE dropping out to 3G or 1x on iPhone 7, even in strong signal strength areas.
I tried this and, so far, it's looking like it might have worked. The issue might be caused by people restoring their backups from earlier phones to their iPhone 7 models. "Reset All Settings" puts your iPhone 7 into the default settings configuration without affecting your installs apps, etc. You do need to redo your Touch ID and re-sign into iCloud, resign into Messages and re-configure some settings.
Luckily my 7 Plus is working perfect but here is the fix for those with problems.........Apple releases iOS 10.0.3, fixing Verizon LTE issues on iPhone 7 & 7 Plus
Yeah, there is no 10.0.3 update. Beta 10.1 resolves the carrier issues on iPhone 6s but not all users know how to enroll and many more don't know how to get off it once on it.
10.0.3 is only addressed to iPhone 7 & iPhone 7 Plus owners.
I don't know about iPhone 6s, but somebody on the thread said 10.1 fixes the issues on their connectivity issues, then my best suggestion is to wait until Apple release the iOS 10.1 later this month. I'm very sorry to hear you guys are having connectivity issues on your iPhone 6s. Again 10.0.3 is only addressed to iPhone 7 & 7 Plus owners.
Start a new topic or ask questions in the open forum.
