iPhone 5- Verizon rep said NO phones will be shipped before 9/21...?
kinsaul
Newbie

So, after my order kept saying 'does not exist' I called verizon... was on hold for 30 minutes and finally get a representative on the phone which I told the following to:
I ordered my phone at 2:04am CST on 9/14, I immediately received a confirmation email with my order number.

When I go to "Check your Order Status" and enter my order number and last name, it says this order does not exist.

She informed me the order will not show on the order status page until it has shipped and it will not ship until 9/21. I questioned why my email said DELIVER BY: 9/21, and she said that is wrong... The release date is the 21st and no phones can be shipped until they are released. Has anyone else talked to hopefully a more competent representative who has told them something different??

Also, is anyone else seeing the "Order does not exist" message?  Everything online is saying later orders will be shipped later, but I ordered mine early.... Any insight would be greatly appreciated!

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carpediemgal
Contributor - Level 1

I just got my FedEx tracking number!  No other info though...can't track it.  But, it did have this: 

Your Order Status

Your Verizon Wireless order is being processed. The expected delivery date for your order is 9/21/2012.

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iDroid
Contributor - Level 3

What state do you live in?

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philnamy531
Enthusiast - Level 1

I live in MA....

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bkral
Newbie

So... on my order status page, it says my estimated ship date is OCTOBER FIFTH! I ordered in the first 3 minutes it went live on Verizon's website. Does anybody else get this when checking?

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lewisr13
Champion - Level 1

bkral wrote:

So... on my order status page, it says my estimated ship date is OCTOBER FIFTH! I ordered in the first 3 minutes it went live on Verizon's website. Does anybody else get this when checking?

What state do you live in and what time did you order?

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bkral
Newbie

North Carolina, and I ordered at 3:02am. Pretty much as soon as pre orders

went live on Verizon's site.

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mdram4x4
Champion - Level 1

bkral wrote:

North Carolina, and I ordered at 3:02am. Pretty much as soon as pre orders

went live on Verizon's site.

it wen live at midnite in nc, you were 3 hours late

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bkral
Newbie

3am eastern is when it went live. Midnight Pacific.

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ckizz
Enthusiast - Level 3

It went live at 3am in NC, just as it did here in Virginia. Midnight Pacfici time. You're a fool.

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lewisr13
Champion - Level 1

bkral wrote:

North Carolina, and I ordered at 3:02am. Pretty much as soon as pre orders

went live on Verizon's site.

aaah, obviously you didn't use Verizon's California site. Orders opened at midnight.

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bkral
Newbie

Trolls are abound. My date changed to 9/20 ship date. And also, even the

Apple store didn't start pre orders until midnight Pacific.

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mdram4x4
Champion - Level 1

just because i live under a bridge does not make me a troll!

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bkral
Newbie

Another guy sold his house for an iphone5.

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QWQ512
Enthusiast - Level 2

Actually no the verizon store opened minutes earlier than midnight I ordered my phone like at 11:50 pm.

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ckizz
Enthusiast - Level 3

What does that even mean? You're a tool.

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philnamy531
Enthusiast - Level 1

I ordered it at 3:01am Eastern time when it went Live. That's eastern time, and according to all the emails and press releases it was going to Pre-Order sales at 12 Midnight, pacific.  lol, you two are hysterical Smiley Happy

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RoscoXIV
Newbie

I ordered at 3:01 EDT and I have already received my shipment notice. My phone is in Memphis, TN and is scheduled to be at my house by 3 pm on Friday, September 21st.  I really think the people actually filling the preorders are on top of things.

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heyitsmejosh
Contributor - Level 2

i ordered mine at 2:50 edt and i have my shipping notice and it says i will receive mine tomorrow on the tracking (of course it will likely be delayed but i can hope)

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Jagster789
Newbie

I'm in Nebraska and earlier today I received an email from Verizon confirming my Iphone 5 has shipped and provide the FedEx tracking number.  It is being shipped standard overnight and is currently in Memphis, TN.  I believe the phone will be to my local FedEx tomorrow, however the shipping invoice lists that my phone will delivered on Sept. 21st by 3:00 pm.  Verizon has requested FedEx to delay delivery until the 21st.  I can always hope that FedEx delivers it to me early Smiley Happy

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jojo122488
Enthusiast - Level 3

still waiting on the shipment notice BUT i did fine that ups ha been told by Apple to hold shipment of iphones. I know that Verizon delivers FedEx and luckily I havent seen anything similiar on the Fed Ex website so it might not come from Verizon if there is that request, it could be from Apple; however, Apple deals directly with UPS and Verizon deals with FedEx so there is still the chance that some phones might come early. Anyone else waiting for a shipment confirmation?

untitled.JPG

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Dillinger
Enthusiast - Level 2

IM STILL WAITING FOR A SHIPMENT CONFIRMATION 😕

HOWEVER I DID ORDER AT 12:30ISH AM...

I LIVE IN THE SAN FERNANDO VALLEY (LOS ANGELES AREA)...DUNNO IF THAT MAKES A DIFFERENCE OR NOT

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