iPhone X order status

JOE_K_02
Enthusiast - Level 2

iPhone X order status, ordered on Oct 27th edd 11/22, I’ve seen lots of people who had 12/1 for edd and moved up to 11/8, why is mine still 11/22?

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SHAKEMA284
Enthusiast - Level 3

what color phone did you order? If it was space gray that’ll be the answer to your ?. It was a lot of silver devices shipping out earlier than expected. I ordered the silver 256gb with an 12/1 date and my phone will be here today.

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JOE_K_02
Enthusiast - Level 2

Nope, ordered silver 64gb

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SHAKEMA284
Enthusiast - Level 3

Silver is very nice, mines just arrived today. The dates are moving up though, so keep an look out on your account you’ll know b/c they gonna charge your card First.

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FlywithHarv
Enthusiast - Level 3

I ordered 10/27 at about 3am...Space Grey 64gb...came back with 11/22 ship date...a few days ago was notified with 11/7 ship date, with 11/9 delivery date..that’s today.. it’s on the UPS delivery truck as we speak, with a 11:30-3:30 delivery....pleased that that Verizon moved the ship date up.....thanks.....

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Goldswing
Enthusiast - Level 2

Ordered Space Grey 64 GB on 10/27 at 9 am.  Had 12/1 delivery date and phone shipped today!

You will get yours sooner, I feel it!

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Shay1008
Enthusiast - Level 3

I ordered mine within the first 30 min on 10/27 & got a date of 12/1 and a lot of ppl have received theirs or at least received shipping notification who had the same date as me. I called VZW and they couldn’t tell me anything. I ordered iPhone X Space Gray 256 GB.

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vzw_customer_support
Customer Service Rep

Shay1008,

 

That's an exciting phone and I hope you love it when it arrives. Each size and color of each phone has a separate stock and some may become available before others. We will absolutely work to get all phones out as soon as they are available though. You can keep an eye on the status of your order http://vz.to/2cZLkwI and if the date does change we'll send an email.

 

AndrewT_VZW

Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Shay1008
Enthusiast - Level 3

My credit card was charged last night. Actually, I had to call in to VZW because my credit card sent me a fraud text asking if I did in fact make this purchase I told them yes and they said to contact the merchant and ask them to run it again so I did and the rep did and it went through fine. Thank Goodness! Anyways my phone shipped today! The VZW app says EDD is Monday the 13th but when I track it via UPS they say EDD is Tuesday the 14th So idk which is accurate at this point. Anyways thanks  your response.

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Ann154
Community Leader
Community Leader

The standard shipping method is two business days for Verizon Wireless. That means since it is Friday, the package is more likely to be delivered on Tuesday unless it doesn't get picked up and initially processed by UPS today.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Shay1008
Enthusiast - Level 3

Yes is was picked up by UPS at 4:29pm EST today. Idk if it might actually come Monday like the VZW app says instead of Tues like the UPS app says because it’s coming from the next state over from me and a lot of times when it’s that close by I receive packages the next day. I hope it gets here soon! I’m so excited!!!

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SHAKEMA284
Enthusiast - Level 3

Keep tracking your package b/c it may arrive earlier, and be on the look out for UPS, it says signature required but UPS just left my phone on the porch, didn’t even ring the doorbell or knocked. Thank goodness I was home and live in a gated community.

Shay1008
Enthusiast - Level 3

Wow seriously? They’re not suppose to leave it anywhere without a signature. That driver could get into a lot of trouble for that. I’ll definitely be watching for the UPS truck for sure!

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SHAKEMA284
Enthusiast - Level 3

Oh please believe I contacted UPS and reported it.

Bmoore1994
Contributor - Level 2

mine is cominng through fedex

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Bmoore1994
Contributor - Level 2

how long after your credit card was charged did you receive your tracking number?

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Shay1008
Enthusiast - Level 3

My card was charged at 9pm Thurs night and I got my ship notification yesterday morning at 11am. With today being the weekend you may not get yours until Monday morning but I’d say if you haven’t received it by 1pm chances are it won’t ship out until Monday.

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Bmoore1994
Contributor - Level 2

i figured i wouldn't get it until Wednesday

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Bmoore1994
Contributor - Level 2

still no ship notification lol.. im getting so impatient lol

Shay1008
Enthusiast - Level 3

I’ve been very impatient since they first started shipping the phones out. Now that mine is actually on the move I’m still impatient because I want it NOW!! Lol If you haven’t got ship notification by now it’ll probably be Monday by noon. Then you’ll receive it on Wed. You’ll probably be like me and stay very impatient until it’s in your hands. I’ve told everyone that patience is not a virtue I have. Lol

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vzw_customer_support
Customer Service Rep

Shay1008, we are excited to see your new device is on its way! We are here to make sure you are well prepared for the arrival of your iPhone X. Here is a helpful link http://vz.to/2i4WHHN for steps on making sure your content transfers smoothly along with processing a successful activation. I hope this information is beneficial. Please keep us updated with your device status!

 


SylviaT_VZW

 

Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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