icloud download

lindamcph
Newbie

I'm waiting for my replacement iphone to download icloud "updating".  It's been updating for over an hour so is this normal?

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  • Apple

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bbrdtylr
Contributor - Level 2

I've seen iCloud downloads take 6 hours or more...

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vzw_customer_support
Customer Service Rep

Lindamcph, it’s so critical to have your iCloud working properly.  As bbrdtylr stated, the amount of time for the iCloud to “restore” material can vary drastically depending on a number of factors.  Please reach out to us at one of the following platforms if you continue to have an issue with it:

https://twitter.com/vzwsupport

http://www.facebook.com/verizon

Dial *611 from your Verizon phone for customer service

SeanC_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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