just bought an iphone 4s 10 days ago, can i trade it in?

ibeplato
Newbie

I just bought an iPhone 4s from a verizon reseller 10 days ago, i have 14 days to return it for a $35 restocking fee.  Does anyone know if I can trade it in for an iPhone 5? 

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Tidbits
Legend

No you can't you will be after your 14 days when it is released.  Return it and get your upgrade back.

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Intocable
Contributor - Level 2

nop. you have to return the phone tomorrow first thing in the morning. make sure your upgrade is back on your account and pre-order your iPhone  5 first thing thursday morning.

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Ann154
Community Leader
Community Leader

Please be forewarned, returning the iphone 4S and then pre-ordering the iphone 5 might be considered your ONE exchange allowed in the return policy.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Tidbits
Legend

She has a point.

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Ann154
Community Leader
Community Leader

I have seen it happen to a co-worker. It's how I ended up with a slightly used Nexus.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

gina7239
Specialist - Level 2

Friday is the pre order do you have any other upgrades? The upgrade wont comeback that quickly depending how you purchased it.

Could they preorder by adding a line the getting rid of that other line when the contract date goes back.

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SuzyQ
Community Leader
Community Leader

gina7239 wrote:

Could they preorder by adding a line the getting rid of that other line when the contract date goes back.

"Getting rid of that other line" will result in a $350 ETF as a result of cancelling service on that line.  Probably not worth it.

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johnhalldesign

Tomorrow is the end of my 14 day period since I stupidly bought my 4s.  I'm not so interested in exchanging for an iPhone5, as I am in paying the lower price for my 4s.  I had read that as part of the rollout of the 5, that Verizon was going to sell the iPhone 4s 16g for $99 rather than the $199 I paid.  I called Verizon today and they said I also had 14 days to match a lower price, but that the 4s was still listed at $199.  Does anyone know if what I read about the price change was accurate, and when it takes effect? 

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teemar
Newbie

I have called twice about the updated pricing on 4s; one rep did not know, one said possibly 9/14/12.  Apple obviously lowered their prices immediately and ATT lowered them early AM on 9/13.  No one is going to buy a 4 or 4s at current price. Is this typical pricing games for Verizon after an iPhone launch?

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vzw_customer_support
Customer Service Rep

Hi ibeplato. I know you're excited about the announcement of the iPhone 5. Sorry about the delay in replying. We try to get to our forums as quick as possible, but it's usually not an immediate response. If you didn't already return your iPhone 4s within your 14 day return period, we do have a Trade-In Program at http://bit.ly/GGnDDC that you can use to get a Verizon Wireless gift card to use toward the purchase of new devices or your monthly statement.

I see your post also triggered lots of talk about the Return Policy, so I wanted to let everyone know there's more information available at http://bit.ly/IeiJI too.

I hope you're enjoying your new phone. We're here if you need us.

JenniferH_VZW

Please follow us on Twitter @vzwsupport

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