new charges for plan change

mmaluski
Newbie

Why is Verizon charging existing customers for their new plan changes? I can see my bill is increasing by $70 next month as they change me involuntarily to their new plan

thanks

Labels (1)
0 Likes
Reply
1 Reply
vzw_customer_support
Customer Service Rep

We'll be glad to go over your bill with you. We've sent you a private note. Please respond as soon as you're able, and we can get to work investigating these charges. We look forward to hearding from you.

*Damien

0 Likes
Reply