phone is dead

Murphyb1
Newbie

I woke up this morning and my phone is dead. I tried plugging it in to see if it lost charge over night and it still wont respond?

Labels (1)
  • Apple

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1 Solution
Loquat
Master - Level 1

Have you tried performing a hard reset?  If not, try holding the on/off & home button for about 10 seconds until the Apple logo appears.  Respond to this post if that doesn't work...

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5 Replies
Loquat
Master - Level 1

Have you tried performing a hard reset?  If not, try holding the on/off & home button for about 10 seconds until the Apple logo appears.  Respond to this post if that doesn't work...

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Jtqevans
Newbie

My phone had the same problem 2 days ago.  I did the reset like you say and it worked.  Today however this is not working.  Is there another trick to get my phone to turn on.

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Loquat
Master - Level 1

If your device is still covered by warranty....I'd be taking it in to Apple to have them check it out....

vnorthey56
Newbie

did not work

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stef7
Master - Level 2

Try another charger and cable?

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