someone else is getting all of my phone calls.

helpmepleas_
Newbie

My phone calls are going to this person I haven't spoken to in weeks , and they even get all my voice mail. The call forwarding is completely off on my phone and I never left my phone alone with this person for them to do anything. someone help me please!!! I've called apple and Verizon no one can help me.

 

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vzw_customer_support
Customer Service Rep

Hello, helpmepleas_, thank you for bringing this issue to our attention. I'm sorry you've had to reach out for support multiple times with no resolution. We would like to help resolve this issue once and for all for you. So we can best assist, I will be sending a Private Note.

-Lauren

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vzw_customer_support
Customer Service Rep

Hello! We have not heard from you. We are still here for you, please don't hesitate to reach out for further assistance. Have a nice day!

 

~Maria

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