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$100 off Apple Watch Promo
bryanin602
Member

Recently purchased a new Apple Watch not 2 days ago and woke up this morning to see the 100 off Apple Watch promo. Reached out to customer service and they said since I purchased the device before the promo they could not honor it. Absolutely terrible customer service and it shows they have no customer loyalty. Will be searching for a new carrier soon! 

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Re: $100 off Apple Watch Promo
vzw_customer_support
Customer Support

Hello bryanin602,

 

We definitely don't want to lose you. I completely understand that it's important to get the best deal, and I can help. I would like to review the details with you, so I will be sending you a Private Note.

 

ChristinaB_VZW

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Re: $100 off Apple Watch Promo
bryanin602
Member

Where can I view this private message on my account? 

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Re: $100 off Apple Watch Promo
vzw_customer_support
Customer Support

bryanin602, It should be at the upper right of the page just under the search feature. You will see a Black and White icon that looks like an envelope. 

 

TakendraW_VZW

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