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360 degree performance problems since ios 11.0.1 update
JESROM10
Member

I have 7 Verizon lines. 6 of them iphones.  Problems on all phones started at same time.

Bars:           Normally had 3-4 bars at all times in my local Houston Area.  Now, 1-2 bars on average

Network:      Constantly switching form LTE to 3G to 1x with icon constantly spinning next to the LTE display.

Performance:      Callers cannot here me, dropped calls, missed calls

Data:     Poor performance, sometimes I go for hours before getting emails that I should have already received

Wi-Fi:     im not sure how to comment on this since all seems related

Earphones:     volume control not working on headphones, then one day started working

USB cord for Music output:        My car did not recognize device one day ("device not supported"), then started working again when headphones control started working.

I am about to cancel all 7 lines. I pay way too much money for this poor service.  I don't buy the "Call Apple" line.  My service is with Verizon using a Verizon certified device.

Need someone on Verizon side to be truthful on what is happening???????

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Re: 360 degree performance problems since ios 11.0.1 update
vzw_customer_support
Customer Support

JESROM10, we appreciate your time and patience. I have sent you a private message. Please respond there.

 

MarcusS_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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