Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Missblueeyes91

Why does my iPhone 6 Plus show 3G network or 1x?

Labels (1)
Tags (2)
0 Likes
1 Solution

Correct Answers
Re: 3G
Missblueeyes91

I fixed my problem go to settings under LTE enable both calls and data reset phone twice now I'm picking up LTE.

Sent from my iPhone

View solution in original post

0 Likes
Re: 3G
Snn5
Sr. Leader

Because you are not in range of a 4G/LTE signal.

Re: 3G
vzw_customer_support
Customer Support

We want you to experience great 4g o your iPhone 6, Missblueeyes91. What zip code are you located in? Have you ever had LTE signal on this device before?


SheritaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: 3G
Missblueeyes91

My zip code is 36201 I got 4G when I was on AT&T network it goes from 3G to 1x

Thank you for the help

Sent from my iPhone

0 Likes
Re: 3G
Missblueeyes91

I didn't have this problem with AT&T so I don't think that's the issue it started when I switched to Verizon

Sent from my iPhone

0 Likes
Re: 3G
Tthao005
Member

I just noticed my 4g LTE changed to 3G yesterday. It's still on 3G. And I have an IPhone 6.

0 Likes
Re: 3G
Missblueeyes91

I wonder what the problem is? It's not my area I didn't have this problem while on the AT&T network.

Sent from my iPhone

0 Likes
Re: 3G
Snn5
Sr. Leader

ATT and Verizon dont have the same coverage everywhere. 

0 Likes
Re: 3G
Missblueeyes91

I fixed my problem go to settings under LTE enable both calls and data reset phone twice now I'm picking up LTE.

Sent from my iPhone

0 Likes
Re: 3G
Missblueeyes91

I fixed it thank you for replying I enabled voice and data under LTE reset my iPhone twice now it's on LTE network. Thanks for replying.

Sent from my iPhone

0 Likes