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6Plus is stuck in headset mode
Judy0227
Member

My 6plus is stuck in headset mode, this has happened multiple times and I have no idea how to clear this. Sometimes it clears on it's own, this time it has been stuck for 2 days and is extremely troublesome.

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Re: 6Plus is stuck in headset mode
vzw_customer_support
Customer Support
Judy0227,

Being stuck in headset mode can certainly be frustrating. Let's get it unstuck! Have you tried inserting & removing your earbuds into the headset jack? Sometimes you may have to do that a few times for it to become unstuck. Another thing to try is putting your device in Airplane Mode for a couple minutes. Keep us posted if these help.


ChristinaM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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