Anyone got the iphone 13 pro max/256/blue?

[Kyle35]

Anyone got the iphone 13 pro max/256/blue?

I preorder on 9/19 for this model.

It is almost one month. Nothing recieve. Nothing notice.

Everytime, I contact verizon agent. They answer like a robot, you will know once your order update, or lie to me, give me a whatever date.

The sadest thing, my roommate who use att, they order the same phone after me, they received the phone yesterday.

If you guys real want to help the verizon value customer, please just tell them the turth, when they can receive the phone.

[Kema217]

Hi I got the 1 TB pro max blue, ordered it on 9/24 and received it 10/7

[vzw_customer_support]

As a value customer, it saddens kus to hear that you've not received your new iPhone 13 Pro Max Smartphone. I'd be disappointed too if I haven't received a status update on my order. We apologize for your inconvenience and we'd be more than glad to assist you in getting this matter resolved. Let's work together! 

-Robert C.

[vzw_customer_support]

As our valued customer, we’re here to assist you in any way we can. Verizon takes protecting our customer’s personal and account information very seriously. Since we will need account-specific details from you, we’ve sent you  a Private Message on this topic:

http://spr.ly/6603J3UxD

-Robert C.

[Kyle35]

Robert

I appreciate you message me. But the system won't let me to reply you, it always say my privacy message is excess the limit.

I don't know how you can help me. I could let you review my account information.

[Kyle35]

Thank you for reply

[vzw_customer_support]

I see. I'm so sorry to learn of any issues in sending a Private Note to us. I'll send you another one, and if you can't reply to it, there are many other ways you can reach out to us. Just click here: http://spr.ly/6607JOhaB; -Jordan

[vzw_customer_support]

I want to ensure that you are okay. Did you need any help with getting your phone? -Amber

[Kyle35]

Not ok. I reply you guys private message, but no any update and reply

[Kyle35]

I am so disappointed with your customer service. 

I placed the order on 9/19, today is 10/22.

No one could solve my order delay problem.

Keep lying to me.

Or send a message to me with no further updated and reply.